"Hello. May I speak to the Reader?" "Speaking." "This is the Author. How are you?" "Fine. And you?" "Fine, thanks. Are you checking out this book?" "Yes." "Good. I hope you find it to your liking. Please read on."
There are many reasons for reading a book, but two reasons stand out from all the others. First, reading books is a great pleasure. Watching an entertaining movie or eating a high-quality meal can also be a source of pleasure, but they are different experiences. If you find reading a source of entertainment and a satisfying experience that is the best of all reasons to read a book. Second, books give you something. Most non-fiction books offer information and knowledge, and knowledge is power. People read because they want that knowledge and they want the power that knowledge gives them.
This book will help you improve your English speaking skills when talking on the phone. Part 1 contains basic vocabulary and phrases. From hello to advanced methods for bypassing receptionists screening calls, Part 1 can help you pick the correct words or phrases to get something done over the phone. Part 2 contains situations where you can use English. From ordering a product over the phone to making a doctor's appointment, these are common situations where you might use English. If you read this book, and listen to the accompanying CD, it will help you learn to communicate effectively on the phone in English.
English is a tool. Like any tool, you need to practice using it. After years of English classes and English tests, we all remember English class anxiety. Even me! I was always nervous in English class when I was growing up in Chicago. Plus, foreign languages are difficult. I took Spanish for five years and I still remember how nervous I was before Spanish tests. Thankfully, those days are gone. There is no teacher and no test lurking in the background. Now it's just you and your book when you sit down to read. If you want to get something out of this book, then read and practice.
Read and practice. That is how you do it. There is no teacher staring at you. There is no test. It's just you and the book, you and a bunch of useful phrases. Like a carpenter or an electrician, you reach into your tool box and pull out the tool that you need. You flip through the book, and find the phrase that works for you. Warm up a few times by saying it to yourself. Then use it. When you are finished put the tool back, in the back of your mind or back in the toolkit. It's OK if you don't use it very often. It's there when you need it. If you need it, pull out the book or pull the idea out of your head. Mouth it. Get your tongue around it. Sing it a little. Then pick up the phone.
D Alex Rath 美國伊利諾大學課程與教學博士 (University of Illinois, Ph.D. in Curriculum and Instruction)，獲緬因大學科技教育高等教育證書 (University of Maine, C.A.S. in Science Education)、聖麥克學院中等教育學博士 (St. Michael’s College, M.Ed in Secondary Education)。目前為世新大學語言中心副教授，在國內外大學與雜誌期刊上均發表有多篇著作。
【目錄】 Part 1基本用語 Unit 1 Before Marking Phone Calls打電話之前的準備 Unit 2 Starting a Conversation 開始對話 Unit 3 Transferring Phone Calls轉接電話 Unit 4 Reasons of Calling來電的理由 Unit 5When Someone is Unavailable當對方要找的人不在時 Unit 6 When Someone is Unavailable 當你要找的人不在時 Unit 7 Voice Mail語音信箱 Unit 8 Ending a Conversation結束電話
Part 2各種情境 Unit 9 Invitations 邀請 Unit 10 Inquiry 詢問 Unit 11 Thanks 道謝 Unit 12 Congratulations 恭喜 Unit 13 Apologies 道歉 Unit 14 Appointments 約會 Unit 15 Confirmation 確認 Unit 16 Calling for Help 打電話求助 Unit 17 Requirements 要求 Unit 18 Shopping 購物
購物車
